Before Sale Service
1. Your inquiry of our products will be reply in 24 hours.
2. We will provide you with newest quotation and the specific product specifications.
3. Good quality product, quick delivery time, competitive price, strong packing.
4. We have good translations, enthusiastic sales and service who can speak fluently in English.
5. We offer OEM services. Can print your logo on product, can customize the packing and other things.
6. Our engineers have R&D experiences and have strong ability to do ODM projects.
7. Every products will be checked well in order to ensure the high quality.
8. Provide detailed products test report.
After Sale service
1. Updated the shipping information as soon as possible.
2. Ensure the products delivery on time.
3. Documents will be send correctly and promptly.
1. Payment: 30% T/T in advance, 70% Balance pay before delivery or LC at sight.
2. Delivery time: 20 days after deposit received.
3. Shipping freight is quoted under your requests.
4. Shipping port: Foshan/Guangzhou/Shenzhen, China.
5. Discounts: We offer discount for mass order.
1. Q: Are you a factory or trading company?
A: We are a factory. Design and produce all furniture by ourself.
2. Q: Where is your factory located? How can I visit there?
A: Our factory is located in Shenzhen City, Guangdong province, China, You can fly to Guangzhou Baiyun airport,
Warmly welcome to visit us!
3. Q: How can I get some samples?
A: We are honored to offer you samples, please send us inquiry through GMC or E-mail.
4. Q: How does your factory do regarding quality control?
A: " Quality is priority", from materials to production, all procedure are under strict quality controlling system.
5. Q: What is your main product line is made?
A: We specilize in LED lights, such as led flood light, high bay light ,street light and flood lighting...
6. Q: You have the ability to do independent research and development?
A: Our engineering department have 10 people; we have the research and development capabilities. We also
collect regularly each customer feedback, product improvement and new product development. We also hold
monthly new product launches.
7. Q: If I have a question I would like advice on how to contact you?
A: You can directly through major inquiry and send e-mail to consult us.
8. Q: What will you provide services?
A: If you do not mind, you can tell us the following information, you are factories, wholesalers, purchasing,
dealers,consumers or do engineering, design, or home. We can provide a detailed explanation to you. You
will also patiently answer every question. We have established a customer complaint side, if you are not
satisfied with our service,you can directly tell us via e-mail or telephone. We answer all questions for you.
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